12-20-2024
05:34 PM
- last edited on
12-22-2024
03:30 PM
by
James_C
I have this camera for years and I was able to take thousands of pictures until the other day; after I turned it off. It supposes to retract the lens and turn the camera off but it did not. I got a error messages saying "Lens Error. Will shut down automatically. Restart camera". I changed the battery as suggested with a new charged battery and turned the camera back on but it did not do anything new, it gave me the same error message and it did not retract/close the lens.
Have you got or hear about this problem before? Any suggestions on how to resolve it, it will be appreciated.
Thank you.
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.