12-20-2024 05:34 PM - last edited on 12-22-2024 03:30 PM by James_C
I have this camera for years and I was able to take thousands of pictures until the other day; after I turned it off. It supposes to retract the lens and turn the camera off but it did not. I got a error messages saying "Lens Error. Will shut down automatically. Restart camera". I changed the battery as suggested with a new charged battery and turned the camera back on but it did not do anything new, it gave me the same error message and it did not retract/close the lens.
Have you got or hear about this problem before? Any suggestions on how to resolve it, it will be appreciated.
Thank you.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.