09-07-2023 12:25 PM
My camera screen intermittently is black and blurry when I turn it on. The screen is mostly black and blurry but sometimes it works properly. If I take photos with the black blurry screen, the SD card images are black and blurry just like the screen. When the camera screen works properly, the SD card images are are accurate just like the screen. Does anybody know what part is faulty which is causing the intermittent black and blurry screen? Attached is a photo of the black and blurry screen. The reflection on the camera screen in the photo is my iPhone.
09-07-2023 01:22 PM
Since both the picture files and back screen are affected, it is your sensor or electronics in the camera are defective. I would suggest replacing the camera, as it would not be cost effective to repair.
09-07-2023 03:02 PM
Would the sensor be located on the mother board?
09-07-2023 03:21 PM
Sorry, I wouldn't know.
03-06-2024 07:56 AM
Happened to me today. Mine also has the autofocus defect with the serial number
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.