09-13-2013 05:24 PM
My PowerShot ELPH 100 HS has its lens assembly stuck in the 'out' position - is there a 'fix' for this..??
09-14-2013 04:25 PM
Okay, this is a log shot to try: (Assuming you turned the camera off but the lense failed to retract) Press the PLAYBACK button, wait a few seconds and press it again. What happens?
09-14-2013 05:09 PM
No improvment but I do get a 3-line message that says:
Lens error
Will shut down automatically
Restart camera
...have shut down - even removed battery but the lens assembl is sill in the 'out' position...
DHH
09-16-2013 06:31 AM
dhhamer,
At this point, your PowerShot ELPH 100 HS will need to be repaird. To start the repair process, you'll need to complete a Repair Request on our website.
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