04-20-2020 02:07 AM
I am trying to upload videos from my Canon Powershot to Photos (SD Slot is damaged so I have to use USB cables from my camera) but when I do, some videos say "Unable to read medadata. The file may be corrupt" while some other videos say "(null)(File name) The operation couldn't be completed." yet all the videos have been filmed in the same format and I have done this task for years and this has never happened before. Screenshot added for error message.
The memory card is also the same as used before
If it helps, my MacbookPro is running macOS High Sierra 10.13.6
I attached a screenshot of the error message
04-20-2020 07:40 AM
If your USB ports work, then you could always use a card reader. Are you able to playback the videos in the camera?
Corrupt file messages always raises questions about the quality of the memory card. What brand, model, and size capacity memory card are you using?
04-20-2020 08:17 AM
@Waddizzle wrote:If your USB ports work, then you could always use a card reader. Are you able to playback the videos in the camera?
Corrupt file messages always raises questions about the quality of the memory card. What brand, model, and size capacity memory card are you using?
I think what the OP is saying is that the card is stuck in the camera, so a card reader wouldn't be an option. It also increases the probability that there's damage to the card. Since this has been going on "for years", it's likely that the repair cost would exceed the value of the camera. Probably time for a new one.
04-20-2020 09:17 AM
@RobertTheFat wrote:
@Waddizzle wrote:If your USB ports work, then you could always use a card reader. Are you able to playback the videos in the camera?
Corrupt file messages always raises questions about the quality of the memory card. What brand, model, and size capacity memory card are you using?
I think what the OP is saying is that the card is stuck in the camera, so a card reader wouldn't be an option. It also increases the probability that there's damage to the card. Since this has been going on "for years", it's likely that the repair cost would exceed the value of the camera. Probably time for a new one.
Ah, I thought the SD port on the computer was damaged.
04-20-2020 10:09 AM
No no, Wadizzle is correct, my USB slot on my macbook was damaged years ago but my camera is fine and I didn't make any indication about the memory card not being removed from the camera.
But yes, the videos can be played back on the camera and the memory card I have been using is Sandisk 64gb Ultra Plus 10
04-20-2020 10:33 AM
@Waddizzle wrote:
@RobertTheFat wrote:
@Waddizzle wrote:If your USB ports work, then you could always use a card reader. Are you able to playback the videos in the camera?
Corrupt file messages always raises questions about the quality of the memory card. What brand, model, and size capacity memory card are you using?
I think what the OP is saying is that the card is stuck in the camera, so a card reader wouldn't be an option. It also increases the probability that there's damage to the card. Since this has been going on "for years", it's likely that the repair cost would exceed the value of the camera. Probably time for a new one.
Ah, I thought the SD port on the computer was damaged.
No no, Wadizzle is correct, my USB slot on my macbook was damaged years ago but my camera is fine and I didn't make any indication about the memory card not being removed from the camera.
But yes, the videos can be played back on the camera and the memory card I have been using is Sandisk 64gb Ultra Plus 10
04-20-2020 10:41 AM - edited 04-20-2020 10:42 AM
Did you try a new cable?
When was the last time you re-formatted the card in the camera?
Have you tried using ImageCapture directly and bypassing Photos?
04-20-2020 10:52 AM
@kvbarkley wrote:Did you try a new cable?
When was the last time you re-formatted the card in the camera?
Have you tried using ImageCapture directly and bypassing Photos?
So i honestly can't remember the last time I was able to reformat the card since I can't use the SD slot. But I have used different cables and the cables that do read it show the same message
I haven't used Image Capture, let me try that and see what happens
04-20-2020 10:54 AM
When was the last time you re-formatted the card *in the camera*?
04-20-2020 11:04 AM
@kvbarkley wrote:When was the last time you re-formatted the card *in the camera*?
That I never have
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