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Camera Window doesn't see new Canon PowerShot Elf 320HS


I just purchased a PowerShot Elf 320HS and have loaded all the software from the DVD onto my iMac (OS 10.7.5). I opened the Camera Window (camera was on and attached to Mac with USB cable) but after a wait a window popped up saying 'No Camera Was Found'. Also since I loaded the software, Nikon Transfer 2 no longer opens automatically when I plug in my iPhone or iPad. I tried deleting the Camera Window folder and reinstalling the software but that didn't help. I can see the camera using Nikon Transfer 2 but I want to set up the WiFi and the instructions say I need to open the Camera Window.


Any ideas or suggestions?




Product Expert
Product Expert

Hi Oboyyme,

For assistance with this, please contact us.  See the contact information by clicking here.


Whether you call or email, it's important to provide the same information you've included in your message, including your Mac version.

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