04-15-2021 06:16 AM
Hi Canon Community,
A few months ago I bought the G7X Mark iii to start my YouTube channel. I’m not a professional person or something. So, there was a problem with the sound and I thought I probably didn’t use the right mode or settings. So I tried filming using many different modes and settings thinking the problem will go away, but it didn’t. The problem to be exact, is a continuous background noise that sounds like a clicking or something like that (and no, it’s not a focusing sound). I have a short clip so you can understand the issue, but I was not able to share it through a URL 😞
I’ve been saving for a long time to buy this camera, and I’m really sad and disappointed. For my few YouTube videos that I made, I had to add a background music to try to cover that noise.
I really need your help.
Thank you!
04-15-2021 10:31 AM
It could be the IS, try turning that off.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.