I cannot print out. Printer error code 5100. I have a Pixma MX472. What's wrong?

[Ramona]

Hi nickberns,

Cleaning the encoder film of the printer should resolve the 5100 error.  To do this, please follow the steps located at the link below:

Cleaning the Encoder Film to Resolve 5100 Error

If you still experience difficulty, please call or email us at one of the methods on the Contact Us page for further assistance.