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Posts: 1
Registered: ‎08-24-2018

unable to scan by MF utility

[ Edited ]

scan gare conected with IR2525 but unable to scan by MF utility(IJ SCANNER) scan,


also scanner working with windows fax and scan in (Windows 10 Pro)


What is issue?

Posts: 1,948
Registered: ‎07-08-2013

Re: unable to scan by MF utility

Hi, yogesh1991!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit and choose your country or region from the map for local support.

We hope this helps!

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