12-28-2014 01:04 PM
cannon MF8500C class printer
printing labels. First one looked good, then they all became increasingly smeared. Image attached. I used the thicker paper setting.
Question: How can I avoid this? Is the printer messed up now?
Best regards,
Matthew
12-28-2014 05:13 PM
Hi Littleplankton!
So that the Community can help you better, we will need to know what Computer Operating System you're using. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!
12-29-2014 09:48 AM
I am using Mac.
12-31-2014 01:15 PM
Hi littleplankton.
I will be glad to assist you.
I have just a few more questions. Is the paper a glossy paper? What is the weight of the label paper? And finally, were you able to choose the [Labels] paper type in the paper settings on the MF8580Cdw?
I look forward to your reply. Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
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