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printer imageCLASS LBP6230dw is offline

Elena
Apprentice

My new wireless printer imageCLASS LBP6230dw is showing offline status. It was installed and connected to to the WIFI successfully on Win 7. THe blue light is on. It prints fine when connected with the USB cable. As soon as I disconnect the cable, status is Offline. Please help, I need to print wirelessly

1 REPLY 1

Jason
Whiz

Hi Elena!

Welcome to the Canon Forums and thanks for your inquiry! We wanted to mention the Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

 

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

We hope this helps!

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