10-31-2021 12:28 PM
Hi, I have an MF8500CDW that I keep at my desk in the room where I sleep. Unfortunately it wakes itself up at night (and me along with it).
How can I prevent it from waking at night?
Sleep is set a 240 minutes and auto offline at 60 minutes.
Thanks,
Ari
03-01-2024 02:28 PM
Hi, can you be more specific please? Do your printer wakes up all the time, when somebody calls you at any time? Also got an idea, it's quite an interesting idea, what if this behavior have something together with Canon Print Service, which we maybe have installed in your phones? At least I have... But why it happens only after midnight all the time?
03-01-2024 03:10 PM
yes, every time my phone rings on Google Voice to be exact. Yes, Canon Print Services are installed. However, based on that line of thinking, I just stopped the service and tried again. Unfortunately the printer lights up and says processing data, and wakes up.
03-05-2024 04:47 PM
Found an interesting thing, my mf8380cdw stops to wake up, sometimes it will wake but not every night, so I believe it have probably something in with router in my case, maybe it tries to ping printer or whatever, I have also I stalled canon print service in my Android phone, but coz right now I mostly don't sleep over night, I start to realize that this, mine, behavior, I mean přinést wakes up after midnight, don't happen everyday... So not sure, try to test it by disabling WiFi in your phone, this will confirm, if it have something with your phone, and nobody else use at this moment those cacon print services...
03-07-2024 09:32 AM
So more testing, it seems that it's a possible network broadcast that wakes the printer. I have an oBi200 poly that is connected to Google voice, and if I unplug it and call my number, the printer remains asleep. Since the oBi200 was discontinued over a year ago , no firmware updates have been made. Something on the printer firmware must have changed.
03-07-2024 11:50 AM
Greetings,
This is a 3yr old topic, revived in January this year for a different model device. MF8500 vs MF8300.
To receive help, its best to start your own topic with information specific to your device model and environment. Operating system (version and build. Connection type, wired, wireless, USB and any additional information / observations specific to your issue.
~Rick
Bay Area - CA
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