07-24-2016 04:12 PM
07-26-2016 03:35 PM
Hi TeamGray,
I understand that your are getting a low ink message after replacing a cartridge, and I will be happy to help you.
Counterfeit, third-party, or refilled inks may not register properly. You should still be able to print until the cartridge runs out. To disable the ink sensor, press and hold the red Stop/Resume buttn for 5-7 seconds.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.