02-10-2015 01:59 PM
I just purchased an imageclass mf229dw, and my windows 7 computer will not recognize it despite multiple attempts at downloading the printer driver and troubleshooting. Anyone have any suggestions?
02-14-2015 04:18 AM
Hi dwhcc.
I will be glad to assist you. Plesae follow the instructions below:
The file that you download from the Canon website is .ZIP file. When you select [RUN], it unpacks the setup folder. Please disconnect the printer from the computer and follow the instructions below to install the printer:
1. Open your [Downloads] folder.
2. You will see two icons with the name: MF229dw_MFDrivers_W64_us_EN.exe. Double-click on the yellow folder icon with this name.
3. In the folder you will see two listings for [Setup]. Double-click on the [Setup] that has the type as [Application].
4. The "MF Drivers Setup Wizard" will open. Proceed through the steps and restart the computer.
5. After restarting the computer, connect the USB cable and allow the installation to complete.
6. Print a document.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.