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mf644cdw will only print blank pages

stevenm6058
Apprentice

I recently replaced the toner cartridges for my mf644cdw. Since then the printer will only kick out blank pages when I print to it or try to make copies. I have updated the firmware of the printer and on my computer. I am at a loss as to what is going on. When the printer ran out of toner it did sit idle for a few months, i ran through the cleaning cycles i found in the maintenance tab.

Nothing I have tried is correcting the issue. Is there something I am missing? Please help

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

Are the replacement toners Canon brand or 3rd party?

What OS are you using the printer with, build and version?  Can you print a test page?

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Thanks for the reply......The toners are Canon Brand, Windows 10 Home edition 64bit. The test print comes out blank and when I try to copy directly from the printer it also comes out blanks.

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