mf6161dw scans are too light when scanning hand written text

[steelcofence]

mf6161dw scans are too light when scanning hand written text. I changed from b&w to greyscale, which now makes the text legible. However the text is still medium grey instead of black on my old scanner. Need help or i will have to return it.

[Patrice]

Hi steelcofence.

When scanning handwritten documents, the light from the lamp may reflect on the ink.  Since scanning in greyscale did not return the image quality that you would prefer, I recommend scanning handwritten documents in [Color].

I hope this information is helpful to you.  Should you need immediate or further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

[steelcofence]

Color does not solver the problem. My old scanner worked fine, but printer died so i bought this one. Unfortunately I will have to return it.