Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
We do have a service contract for this printer.
I was hoping there would be an answer online, or a link to a manual and perhaps a suggestion of where to start.
Is there a way to scan a color document produced by our industrial printing press and a scan of how a Canon printer prints the same document and, using some kind of software, print driver or interface that is compatible with a Canon printer, generate an adjustment profile that will then cause the Canon printer to match the color values coming off of the press?
Any suggestion on where to look for this kind of information would be greatly appreciated.