Greetings,
Please tell me more about your environment. Is the printer connected to a network or by USB
If these devices are connected to the same network, can the devices see one another? Are you able to ping the printer from your computer, or are you able to access it's Remote UI by entering the printers IP address into a browser?
What drivers did you install, please be specific?
You can find the software and names here:
https://www.usa.canon.com/support/p/color-imageclass-mf753cdw
Did you allow the printer driver installer to make changes to the Windows firewall. This is done for you automatically but you have to say yes when prompted.
Do you have any third party antivirus software installed? Are you using a mesh system in conjunction with the modem or router issued by your ISP?
No configuration for Windows Image Acquisition is required in services.msc
Just to confirm, you are able to print but are not able to scan?
I'll have some suggestions and next steps once you reply. 🙂
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
