Getting over a bout of Covid & sinus infection at the same time - reason for the late response. I apologize if I sound harsh. I have been trying to make one post with all points addressed for over 2 hours but the page keeps failing authentication each time I submit. (But each try will probably show up later, with my luck.) This is a brand new, out of the box laptop. Came with Windows 11 (current version 22H2 for 64-bit) and Microsoft Office preinstalled. I don't want and don't use Microsoft Office and refuse to spend the money on a program I don't want. ALL problems started after an auto update included in an email sent by Canon. It informed me that all support for my ImageClass was being discontinued because it is older than 10 years.
Printer is wireless and has always been wireless. I've installed/deleted/reinstalled this printer and all drivers/toolbox on 5 different laptops thru the years so very familiar with the procedure. Never had an issue till AFTER the Canon update. I do not use Microsoft Office. I do not nor have ever used any Google Service/Documents/Drive. I have downloaded and used Open Office as my one and only office program. And had no issues until prior to the update. I have used the Color, B&W, Custom 1 settings in the toolbox but without ever changing a single setting in those options. I changed only the location of the paper, and where the scanned document goes. As a last resort: I tried changing 1 and only 1 setting in the toolbox: "Save as Type" from PDF to JPEG. Now saved as a picture rather than a document. At least nothing gets saved and held hostage by Microsoft Office (none of my documents are allowed to be seen for more than a second before the window pops up and wants money to use it). There has to be some setting the update changed that I haven't found. Attached are the screen shots: All scanned documents show up in my folders with the Google icon & at first would only open in a Google browser page. To me - that's a web page. Only within the past week or so has the other "open with" option appeared. With extra clicks for every document, I can open now into Open Office but I still can't save as an Open Office document. If I reset from a JPEG back to PDF it will still NOT scan as a document. Everything show up as the Google icon and default opening is with the web browser. This is a truly a real pain in the backside for me. Since this only became an issue after the Canon auto update, you will not be able to convince me that the update is not what messed everything up. It did something to my system. If you have any idea what settings may have been altered, let me know. I'll try to find them and follow through. I'm not super computer literate but enough to generally follow most of what I am told/showed. Thanks.
Greetings,
Based on your description, here is what I am seeing. Default Applications. You have default applications set as file handlers that you do not wish to use. By default Microsoft will set MS Office apps and Microsoft Edge as the default programs for the file types you are working with. You appeared to have associated .pdf files with Chrome. Like Microgoft, Google does this with Chome, and if you install Chrome and agree for it to be your default web browser, it will also become the default file handler for .pdf documents. This is called file type association. These settings tell your computer what program you want to use with the files on your system.
File type associations are easy to manage or change. Open Settings > Apps> Default Apps. The first thing you will see is a list of the most common apps and the application or program that is set to open them.
By clicking on an icon, you can choose which installed program or application will be associated with the file or file types you are working with or using.
You can get more granular by selecting Choose Default Apps by file type
In this example, .pdf files are associated with and handled by Microsoft Edge. You can click it and select another installed software if you wish. Open Office, etc.
You can also make quick on the fly changes by right-clicking on a file icon and press the change button for Opens With:
What happened. Its likely that your Chrome browser updated itself. In doing so, it made itself the default file handler for many of the file types you use frequently with Open Office. If you do not want to be prompted to use a subscription-based product like MS Office, you have two options. Change your default file associations or uninstall it. None of this has anything to do with your Canon product, its software, Canon update or its age. Its all windows and the software that comes pre-installed with windows or that was added by you, Chrome, Open Office, etc. Keep the following in mind, many programs aggressively try to set themselves as default. You may need to periodically manage these settings from time to time. A few clicks should get you back to where you were previously.
