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imageCLASS MF753Cdw not printing gray

quinnkevin57
Apprentice

Using a Mac (Sonoma 14.3.1) I'm using PDF and Word to print documents that contain light gray. I've done a printer test and it successfully shows light gray, but when printing my document it will not display the light gray. I have updated the drivers to the latest (10.19.20). All new ink was just installed besides the black ink which is sitting around 30%. Any ideas?

1 REPLY 1

mreg
Enthusiast

Maybe you can post an example of the printer test and a regular printout.

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