06-14-2025
08:52 AM
- last edited on
06-15-2025
11:05 AM
by
James_C
I am trying to setup direct scanning to my mac and when i select the button it says that no "computer" can be found. It scans from the Canon software just not directly from the scanner to a folder I designated on my mac
06-14-2025 08:56 AM
Thanks for joining the conversation, gsmiller1!
So that the Community can help you better, we need to know exactly which version of macOS is running on your Mac and whether your printer talks to your Mac via Wi-Fi or a USB cable. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
06-14-2025 09:23 AM
I am using wireless connection on a Mac Sequoia 15 operating system. The software works when scanning from the computer, but the scan from the printer to the computer does not
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