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imageCLASS MF743Cdw - Out of colored ink, just want to print in black. Can I?

aaronbeck
Apprentice

I am out of some of the color cartridges, but I just want to print black text. The printer says I am out of the Yellow and Magenta, okay. Is there a way to set it up to still allow me to print black without having to buy new colors? I tried to change it to print in grey scale, and on the print page I select black and white, still does not allow me to.

11 REPLIES 11

Hi,

I also tried this as well and already had it set to Black and White, but it's still showing the streaks from the red as shown below.   Any other suggestions besides buying all new cartridges?  

Hector
Product Expert
Product Expert

Hello,

The issue looks like one of the toner cartridges are leaking or there is loose toner powder in the printer. In this situation, you can try removing all of the toner cartridges and inspect the inside of any for any loose toner powder that can be wiped up with a damp cloth. You can also inspect the magenta toner to make sure it is not leaking/damaged. Once you reload the toner, you can perform an ITB and fixing unit cleaning using the steps in the link HERE. If that does not resolve the issue, it looks like the printer needs service or the magenta toner might need to be replaced.

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