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imageCLASS MF741Cdw Unable to send scans to PC

SMallisham
Apprentice

I'm having a similiar issue. I can send info from PC to print, but can not send scans to PC or email tham. No computer shows when I try to scan to computer it says "connect the computer". when I try and send via email, it says "email/fax setting are not configured in Remote UI". I've made sure both computer and scanner are on same network, and I can print from my computer just fine. But not scan from it to my computer.

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, SMallisham!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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