imageCLASS MF733Cdw - Yellow Bands

[rbaroncpd]

I have changed all my laser cartridges brand new. What I an starting to notice is a yellow band on the side of my paper after printing something. It does not happen all the time but enough to make it annoying.

I tried to get help from Canon but it is next to impossible without calling them. I would rather email them and get an answer. So it it up to the Community to help me. The toner cartridges are less than a month old.

I took out the cartridge and noticed a bit of "something" on the end of the blue roller thingy, but I don't know where that came from. I cleaned it but no help.

Thanks in advance,

[dslemaire]

I also have a horizontal yellow band about 1/4 of the way down on the first page of every document.  Subsequent pages are all good. 

Replaced the yellow cartridge with a new one from Canon but still has the same issue. 

cleaned the ITB and fixing assembly multiple times with no change. 

[Hector]

Hello,

You can try using the steps in the link HERE to try correcting any color alignment issues. We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1.What type of paper are you printing on?

2.Can you attach an image of a print with the issue or the toner cartridge that you were having problems with?