imageCLASS MF654Cdw only gives blank pages

[cargod01]

The printer is 2 years old, has less than 200 pages printed and will only spit out blank pages...even the Windows test page is blank. The (original factory supplied) cartridges show black at 70% and the others at 30%. I run W11 and connect via USB. I also have the machine on my network, but don't use that as a print method...but it works to update the firmware.

[shadowsports]

Greetings,

Barring a hardware issue, blank pages usually means there's an issue with the  drivers.

Does the copy function work.  Does the device print what's being copied?

[cargod01]

I just tried copy, it is blank also

[cargod01]

I also tried to print a status report from the printer's own menu, blank...

[shadowsports]

Greetings,

Since the copy function is not printing, I suggest you contact Canon support.  Your printer has a 3-year warranty, they will be able to troubleshoot the issue with you

Start by registering the printer in your MyCanon account.

MyCanon https://share.google/PBwcda6kKVrnVGUx5

Then contact support. 1-800-652-2666