imageCLASS MF644Cdw Ink Lifts Off Labels & Scan to Email Help

[justin454545]

I’m not sure why my laser printers ink lift off labels that I print, I choose heavy paper & label . The ink always lifts ups. Also I don’t know how to have things scanned to my email address. Any help?

[Hector]

Hello,

If the toner chips/flakes off of your labels, it will usually mean the incorrect setting is being used or the label is not designed to work with the toner for the MF644. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For a more immediate resolution, you can contact support at 1-800-652-2666. our agents would be happy to assist.

1. What brand and type of label are you printing on?
2. Do you run into the issue only when printing on labels?

[justin454545]

1) I use online labels brand and Kraft label type 

2) I only notice this with labels because I am actually applying these by hand to a jar 

[justin454545]

Online labels using Kraft label , white matte 

only labels it seems