Canon Community

Sven62 · ‎06-15-2021

This printer prints fine and I can scan fine with the MF Scan Utility from my computer. However, I can no longer initiate a scan to my computer from the printer's touchscreen menu becuase it doesn't see my computer anymore. I select "Scan" and then "Computer" and a message comes up "Connect to Computer" whereas it used to show my computer listed for me to select. So, how do I "Connect to Computer"?

TIA

shadowsports · ‎06-15-2021

Greetings,

See this:

Scan Basic Features Screen - Canon - imageCLASS MF746Cdw / MF745Cdw / MF743Cdw / MF741Cdw / MF644Cdw...

Make sure Network Discovery is enabled on the destination PC.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

View solution in original post

shadowsports · ‎06-15-2021

Greetings,

See this:

Scan Basic Features Screen - Canon - imageCLASS MF746Cdw / MF745Cdw / MF743Cdw / MF741Cdw / MF644Cdw...

Make sure Network Discovery is enabled on the destination PC.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Sven62 · ‎06-16-2021

You are the MAN! That worked instantly. THANK YOU!

For anyone reading this - here is how you enable Network Discovery:

https://www.dummies.com/computers/operating-systems/windows-10/how-to-enable-network-discovery-and-c...

shadowsports · ‎06-16-2021

Thanks for the feedback. Happy I was able to help.

~Rick
Bay Area - CA

~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

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imageCLASS MF644Cdw Can't scan from printer to computer