imageCLASS MF455dw Scanner will not connect to my computer

[Tammy9]

Have a new MF455dw printer / scanner and the while the scanner worked when I set it up, it will not connect to the computer today.   I have reinstalled the drivers, have an active remove UI panel open.    CANNOT GET SUPPORT anywhere for guidance.   Can anyone offer suggestions?

[shadowsports]

Greetings,

Can you please share the operating system (version and build) you're using the printer with? Also, how is the printer connected and to what?

[Tammy9]

Hello.  My operating system is Windows 11 and my printer/scanner and laptop are using wifi. 

I appreciate you taking the time to respond. 
Tammy