12-31-2022 04:49 PM - last edited on 01-03-2023 08:47 AM by Danny
Hi, I can scan via usb but not via wifi with an iMac using Ventura 13.1 and Canon MF451DW. Installed drivers from website still no luck. Any help appreciated.
01-30-2023 04:27 PM
The error only happens when you try to scan over the network, you can try turning off any security that could be blocking the scan utility. If you are still getting the same error, you can try improving the printer's network connection by moving closer to your wireless router or unplugging your router from the power for 5 seconds and then plugging it back in. Once the network is back up, you can try scanning again to see if it works.
If you continue to get the same error, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to check the network connection/environment to see what might be causing the issue.
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