I have a MF267DW11 I'm trying to help someone install, but it isn't detected during the driver installation. I can manually get the printer working after cancelling out, but can't get the scanner to be detected. I've tried installing on both this person's laptop (Windows 10, 64 bit) and my laptop (Windows 11, 64 bit) and the same thing happens on both. I've also tried a 2nd USB cable with the same result. I've uninstalled and reinstalled multiple times on both laptop and can't get it to work. As far as I can tell, I'm following all the appropriate steps listed in the guide. Any suggestions would be much appreciated.
