imageCLASS MF236n Prints Two Envelopes With Same Address

[Westminster]

I have another problem with this printer. It just started printing two envelopes with the same address while working in word. It has never done this.

[Hector]

Hello Westminster.

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. What version of the Mac or Windows operating system are you using on your computer?
2. Does the issue only happen when printing envelopes from word or does it happen with other document types or in other programs?