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imageCLASS LBP6030w Printing Too Light

ad1900
Contributor

I replaced the toner but the issue still remains - it is printing very lightly and a bit blurry. 

Using Mac OS 11.7.4 Big Sur

6 REPLIES 6

ad1900
Contributor

Running on a Mac OS 11.7.4

Danny
Moderator
Moderator

Thanks for joining the conversation, ad1900!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. You mentioned multiple unrelated models in your subject line and it would help to know whether you're using just one of those or if your issue pertains to more than one. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Hi Danny, sorry for the confusion. I'm using LBP6030w/6018w printer.

Thanks, though that still refers to two unique printers.  Do you have the imageCLASS LBP6030w, the imageCLASS LBP6018w, or one of each?  Your printer should display only one of these model numbers on the front of the unit.

We look forward to your reply!

LBP6030w

Hector
Product Expert
Product Expert

Hello Ad1900,

I checked our support site, and it does not look like we have a download for your version of the Mac OS. If replacing the toner did not resolve your issue, I would suggest contacting support over the phone at 1-800-652-2666. They would be happy to check your driver options and what settings can be adjusted.

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