07-15-2024 11:36 AM - last edited on 07-16-2024 12:04 PM by Danny
I’m confused about the warranty and extended service available for the imageCLASS LBP246dw B&W laser printer.
Question #1:
Page (4) of the LBP246dw brochure says:
“Canon extended service plans extend standard one-year limited warranty1 support to cover an additional one or two years.”
The following paragraph lists one- and two-year extended service plans as well as a “Three-Year: 5707B044” and a “Four-Year: 5707B045” service plan.
Is the LBP246dw eligible for the three- and four-year plans or not? If not, why list them as available for this model?
Question #2:
The (1) footnote on page (4) of the brochure the says:
“Warranty program is subject to certain conditions and restrictions. See warranty card for details.” But there is no link to the warranty card so so how can I find out what the conditions and restrictions are?
P.S.: The “Associated Products" box on this “New Message” page is blank because it doesn’t recognize, or will not accept, the LBP246dw model number.
07-15-2024 11:49 AM
Hello!
ECarePAK is available for one, two, three, and four-year plans. This can be seen in a couple of places. On the right side of the product page HERE:
And on the eCarePAK site HERE:
I hope this helps, but if you have other questions, please don't hesitate to contact the CarePAK team directly at 1-833-CAREPAK (1-833-227-3725).
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