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imageCLASS D570 Error Code E100-0001

anesnej
Apprentice

Hi - I am now on my second D570 - my business is SUFFERING without a printer - Canon assistance is CLOSED today.  Anyone have any suggestions?  I have tried turning off and on - and left it unplugged all night. I’ve never had this kind of trouble w Canon products… 😑😑😑

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Anesnej,

I'm sorry to hear that you print is down. That error would point to a problem with the hardware or the printer needing to be restarted. If leaving the printer unplugged over night did not resolve the issue, the printer would need service. Currently support is open from 8am to 8pm eastern Monday-Friday. If the printer needs service, you can also view your service options from your MyCanon account.

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