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iR1025i don't print through network

tutank
Apprentice

Hi all.

 

I ask for help to solve the following problem.

 

I have an iR1025i printer connected to the network. On a Windows 7 32x SP1 computer I installed the printer perfectly using PCL6.

 

When I print the test page everything seems to work fine on the computer however the printer does not print anything. It makes the sound like it's going to pull the sheet, but it doesn't do anything else.

 

Where is the problem?

 

Thank you very much in advance.

tutank

1 REPLY 1

Danny
Moderator
Moderator

Hi, tutank!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

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