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Occasional Contributor
Posts: 7
Registered: ‎01-14-2016

iPF6400 new setup

Have had an iPF6400 for five years. Had to get new Windows 10 computer since Microsoft stopped supporting Win7. Trying to setup my Ipf6400 and installed from original CDs and then updated with these files:

 

iPF640084009400Series-PinP-Win-522.exe
iPF6400-Drv-Win64-462.exe

 

But when I try to run the plugin from the current version of Photoshop I getr the following error message:

 

The required profile to perform color processing is no available.

 

Ant suggestions on what to do next?

 

Thank you.

Highlighted
Product Expert
Posts: 3,239
Registered: ‎10-16-2012

Re: iPF6400 new setup

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group by dialing 1-800-423-2366, Monday - Friday 8:00 a.m. - 8:00 p.m. ET (excluding holidays) for additional assistance with this matter.

 

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