error while using regular paper printing on Canon MF 8580 Cdw: error says no A4 paper.wrong request

[chakib]

while printing on Canon ImageClass MF 8580 Cdw we receive the message : error: No A4 paper. we request to print on regular letter size paper...it seems the printer receives wrong request from our computer ...it s a new installation using an Apple extreme router and a windows 7 laptop....we have to go to the printer and change the paper from A4 to regular...something is wrong with the installation of the MF 8580...it prints well from the net...

[WCEPLLC]

There is a default paper setting that you can make for each tray on the printer. We typically use standard printer paper in Tray 1 so we set that to letter size. We don't set anything on the multi-function tray and the printer will prompt for the paper type.

Use the "select paper/settiings" button. Pick "paper settings" to set the default paper for the tray that you want to use.

Check that and see if that fixes your problem.

[Darius]

Hi chakib.

You'll need to ensure the correct paper is both registered on the printer itself as well as set on the Paper Source tab in the printer's driver.

If the printer's driver has trouble registering the paper type, you can try removing the printer, then reinstalling the driver from the latest available version.  

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