01-30-2023 04:44 PM - last edited on 01-31-2023 09:08 AM by Danny
I recently purchased brand-new original ink for this printer, but I haven't used it in months. printing issues with printer ink. I cleaned it thoroughly, but magenta still does not print, and the inks are running low, with one completely gone!
01-30-2023 04:50 PM
Please provide printer model and computer operating system to see who can assist you.
01-30-2023 05:01 PM
It's Canon Maxify MB 2320
Windows 11 is the operating system
02-27-2023 03:31 PM
If the printer sat for an extended period of time without being used, there is a chance that the magenta ink nozzles are clogged with dried ink. If you have already tried several cleanings and deep cleanings to the point that the ink is low, it looks like the printer needs service.
In this situation you can check your service options by logging into your MyCanon account or contacting support over the phone at 1-800-652-2666.
02-27-2023 05:38 PM
Any idea how much is the cost for the service repair?
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