Hi Claire1880,
Depending on the printer you are using, an administrator password is specified at the time of purchase.
The password is either "canon" or the printer serial number if it is specified.
Model whose administrator password is specified as "canon":
The administrator password is specified as "canon" for the models below.
MG7500 series, MG6600 series, MG5600 series
MG2900 series, MX490 series, MB5300 series, MB5000 series
MB2300 series, MB2000 series
iP110 series, iB4000 series, PRO-100 series, PRO-10 series
At the time of purchase, the user name "ADMIN" is also specified for the models above.
The following character restrictions apply to the password that you change:
Set the password by using 0 to 32 characters.
The allowed characters are single-byte alphanumeric characters.
For security reasons, we recommend you use 6 or more alphanumeric characters.
Model whose serial number is used as the administrator password:
For the models other than the above, the printer serial number is used as the administrator password.
The following character restrictions apply to the password that you change:
Set the password by using 4 to 32 characters.
The allowed characters are single-byte alphanumeric characters.
For security reasons, we recommend you use 6 and more alphanumeric characters.
Important
You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
operation panel of the printer
IJ Network Tool
printer information screen displayed on some Canon application software
If the password has been changed while you are sharing the printer and you do not know the password, ask the administrator of the printer you are using.
Set the password back to the default setting by initializing the printer settings.
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
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