07-08-2016 12:16 AM - edited 07-08-2016 12:34 AM
Hello,
I am trying to get Canon C5030 work.
1) When printing from MS Word there are while horizontal lines.
Developing rolling looks good like a new (and usually if it is developing rolling there are vertical black lines).
So I originally wanted to buy a new drum unit black $350, but not sure if it solves issue. not cheap to try.
Toner??? Level says - OK, no need to change toner.
Though Toner is compatible, not Canon original.
Attached the sample.
2) Also broblem with CMYK/RGB printing
So from MS Word, black color more or less normal,
but when print picture the colors not good, most likely it is also related to black
Thanks for your help!
07-10-2016 08:31 AM
Hi, ach5! Thanks for posting!
While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!
We hope this helps!
07-10-2016 12:18 PM
Setup a new drum unit, and the same white lines... Please help! Please post your suggestions.
07-10-2016 03:42 PM
after clean laser unit windows prints good. thanks everybody!
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