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MF642C - scan to email stopped working after firmware update

hirenushah
Apprentice

Scan to email stopped working today on MF642C after firmware update from cannon. It used to work fine until this morning. 

I had below gmail setting that was working

E-Mail/I-Fax Settings
SMTP Server: smtp.gmail.com
E-Mail Address: user@gmail.com
POP RX: Off
Authentication/Encryption Settings
POP Authentication Before Sending: Off
SMTP Authentication (SMTP AUTH): On
User Name: user@gmail.com
Password: Set.
Use TLS for SMTP: On
Verify Certificate: Off
Use TLS for POP: Off

And SMTP port is 587 under port number settings

It seems firmware messed up 

2 REPLIES 2

Greetings,

Settings look good.  Try with port 465 and see if that makes any difference.  

~Rick
Bay Area - CA


~R5 C (1.0.3.1) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

I tried with port 465 but same error #752. 

Is there any way to get back to previous firmware?

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