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What does my MF8580C constantly states looking for a printer/unable to print?

Andrette16
Apprentice

Each time I submit a print request, my first print job prints and my other requests won't print. I will shut my printer on and off to reset the printer and for my requests to print. 

1 REPLY 1

Patrice
Whiz

Hi Andrette16.

 

 I will be able to assist you.

 

So that I can best assist you, I would like to ask a few questions.  Please reply with the following information:

 

1.  Is the printer connected directly to the computer, via a USB cable, with an Ethernet cable to a router, or wirelessly over the network?

 

2.  If connected by USB, are there any other devices connected between the printer and the computer, such as a USB hub or extender?

 

3.  Which operating system is installed on your computer?

 

I look forward to your reply with the information I have requested.  If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (1-800-652-2666).

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