10-09-2019 01:33 PM
I WAS ON HOLD FOR HOURS YESTERDAY AND TODAY AND NO ONE ANSWERS THE PHONE.
WTH?
10-09-2019 01:56 PM
Hello!
"Hours" seems a bit long. You'd mentioned in your other post that you're using a laser printer. Our team that handles those printers has been very busy lately. As of the writing of this post, there are nearly 40 calls waiting for about 40 minutes.
You can find self-help options for your printer on THIS PAGE of our site.
You'll also see on the "Specifications" tab of that page that the Color imageCLASS MF632Cdw is compatible with the following papers:
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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