Canon C5240 Red Smudges at top and bottom

[brainonbrett]

Our office copier (C5240) has red smudges across the top and bottom when printing from a copmputer. Whne copying from feeder or directly, no problem. Any suggestions?

[Tiffany]

Hi Brainonbrett,

Welcome to the Canon forum! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

Thank you!