10-10-2024 02:49 PM - last edited on 10-10-2024 02:50 PM by James_C
I've had this printer for almost a year and it's always worked fine, but now it's suddenly leaving black streaks on the bottom of all of my prints. This is an issue as I print often on double-sided photo paper for my business. I've cleaned the bottom plate MULTIPLE times (I used about 50 sheets of cardstock) and it did appear to help a bit, but once I start printing again, the streaks still appear.
I've completed all of the cleaning - bottom plate, rollers, regular cleaning, deep cleaning and nothing has made them go away. I also turned on the "Avoid paper abrasion" setting, but it appeared to make additional smudges on my paper.
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