02-04-2022 02:57 PM
I have tried:
nothing has helped. What can I do to fix this?
02-09-2022 02:30 PM
Hello Mackmck,
It looks like you have already tried the recommended maintenance options for the issue. You can also try removing the toner and then shaking it gently to make sure the toner is evenly distributed. If that does not resolve the issue, it looks like there is something wrong with the hardware. You can use the link HERE to access you My Canon account to check your service options or you can contact support at 1-800-652-2666.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.