UniFlow unexpected behavior

[kprasad]

We are using UniFlow and for the testing purpose we have created one test spooler with the latest driver but,  all spoolers in UniFlow server and remote printer servers are updated with the new driver.

We could not figure out how it happened? Is Microsoft Spooler is replicating or UniFlow is replicating the latest driver? I am seeking experts feedback on input so we will take the necessary precautions to avoid this issue in the future.

Thank you.

[kprasad]

Looks like no one knows ever faced the issue. Unfortunately Canon is not responding too.

[Danny]

Hi, kprasad!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!