07-21-2020 05:30 PM
I'm unable to download the Mac software I need for my new Canon D1620. I've tried from the mac, from a pc..in chrome, safari, edge...no luck. I also turned my firewall off and still no luck. After I click download I get an error message on each and every browser.
07-21-2020 07:13 PM
I just tried with MS Edge W10 PC. Downloaded fine.
07-21-2020 10:09 PM
Yeah it's really odd. Only way i could download it was to connect my computer to my phone's hot spot. I have an ASUS gaming router and I turned off all the firewall and site filtering and it still wouldn't download over my ISP.
07-21-2020 10:14 PM
I just figured it out....it was something dumb...user error
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.