04-04-2019 12:30 PM
My Cannon Maxify MB2700 series printer has been trying to send a fax, not initiated by me, for over an hour. The STOP button does not work to cancel it and I have also turned the printer off, waited a few minutes, and then turned it on again and the same fax is still sending. I need to print some other documents. What should I do?
04-05-2019 09:33 AM
Have seen a few reports from others stating the same behavior (various models).
How is your printer connected in your environment?
Do you have a telephone line connected?
What operating system are you using?
04-05-2019 10:50 AM
Rick, thank you for your response. My daughter knew how to re-install and update the drivers and everything seems to be working fine now. I have no knowledge to explain how she did it.
04-05-2019 10:59 PM
The uninstall and reinstall of the printer's drivers is the same information posted by others which I found as well.