Stopped - 'Filter' failed

[peter_metro]

Printer: Canon iR-ADV C5550/5560

MacOS: 10.15.7

Devices running Catalina get the error message from the subject line when trying to print. I'm using the most recent recommended driver here:

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifun...

I have also tried the steps detailed in this post about the same problem to no avail:

https://community.usa.canon.com/t5/Printer-Multifunction-Support/Filter-failed-error-with-new-macboo...

Any ideas?

[Danny]

Hi, peter_metro!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

[cpass]

I am having the same issue "Stopped - 'Filter' failed" with certain PDF files.  Very frustrating.  

I am also running MacOS: 10.15.7 - catalina.

Any suggestions beyond the delete and re-add printer? 

Thanks in advance.  

First Canon printer.  Hopefully not the last. 

[nhudson]

I am having the same problem "Filter failed" with both of my printers  MF 4350d and MF8300 CW  help!!